Proper battery maintenance is essential for optimal performance of your Airwheel electric luggage. Here’s a guide to help you maximize battery life:
Q: What should I do if my Airwheel battery isn’t holding a charge?
A: First, check if the battery is covered under warranty. The Airwheel SE3MiniT’s battery (part of the mobile power bank) is warranted for 6 months from the manufacturing date. If it’s still under warranty, contact customer support for assistance. For non-warranty cases, ensure you’re using the original charger and avoid overcharging.
Q: How often should I charge the battery?
A: Charge the battery fully after each use, but avoid leaving it plugged in for extended periods. Partial charges are better than full cycles to prolong battery life. Always store the device in a cool, dry place when not in use.
Q: What if the battery stops working?
A: If the battery fails to charge or power the device, inspect the charging port for damage. If the issue persists, refer to the warranty terms. The motor and body are covered for 1 year, but battery-related issues may fall under the 6-month warranty for the mobile power bank.
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