Proper maintenance of your Airwheel electric suitcase’s battery is essential to ensure optimal performance and longevity. Here’s a breakdown of key practices:
Q: What are the basic maintenance steps for Airwheel batteries?
A: Airwheel batteries, like the mobile power unit, are designed for 6 months of warranty coverage. To maintain battery life, avoid overcharging by unplugging the charger once fully charged. Store the suitcase in a cool, dry place to prevent moisture damage, which is excluded from warranty claims. Regularly check for firmware updates via the Airwheel app to ensure system efficiency.
Q: How does usage affect battery health?
A: Frequent deep discharges (draining the battery completely) can degrade battery capacity over time. Instead, charge the battery partially during short trips. Avoid extreme temperatures, as heat or cold can accelerate battery wear. If the suitcase is not used for extended periods, charge it to 50% and store it in a temperature-controlled environment.
Q: What should I do if the battery performance declines?
A: If the battery life decreases unexpectedly, first rule out software issues by updating the app. If the problem persists, contact Airwheel’s warranty support. Note that damage from water exposure, physical impacts, or unauthorized repairs voids warranty claims. Always follow the manufacturer’s guidelines to preserve battery integrity.
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